Get the most out of Vision software with our customised implementation plan. Meet your business needs through our customised training sessions. Why Choose Us? In-House Development We build our own genuine software; we build it, we sell it, we install it. Get full support once you install our software. Competitive Pricing Our customers are surprised by our low fees, affordable for even small businesses. Continuous Development Constantly are improving our software products, adding the latest technologies.
Full Integration Integration with fiscal printers, biometric equipment and many other devices. Customer Convenience Easily manage every way customers want to talk to you through voice, chat, SMS, and email.
Integrated with Unite Drive more productivity and better customer experiences with Contact Center integrated in Unite. Work from Anywhere - For a limited time choose between one of these free devices when you purchase Contact Center. Contact Us. Desk Phone. Differentiate from the competition where it matters most — the customer experience Call Queues Answer customers in sequence; minimize wait times. Smart Routing Get customers to the right agents, on time, every time. Cover All Channels Let customers connect with you on their terms.
Outstanding Outreach Go beyond inbound, with proactive outreach. Better Productivity and Experiences with Integrated Unite and Contact Center Integrated with Unite Seamlessly access advanced call handling in Unite to manage customers and get back to collaborating with peers when done.
Greater Flexibility Effortlessly give Unite users access to call queues without needing to onboard them to a different application. Instant Insight Real-time customer insights speed agent-customer interactions and keep the team aligned.
Optimized Workforce Agents can work anywhere, meaning a greater talent pool. Worry-Free Contact Center services deliver certainty Administration Sophisticated management tools to build and maintain outstanding experiences — all through one intuitive Contact Center portal. Analytics Actionable insights to make the right customer decisions at the right time. Security Industry-leading security offering crucial certifications and third-party validation.
Easy and Worry-Free. We offer a variety of services from on-premise hosting in our data centers to globally scaled cloud-based turn-key solutions. That includes all the hands and minds needed to keep your software applications secured, up-to-date and flexible. You can effectively process data, base new services and business decisions on knowledge and improve your day-to-day operations. You have the data and we will give you powerful solutions so you can use it. We proactively identify threats to your digital infrastructure so you can minimise damage, reduce costs and financial losses, and prevent future attacks in an ever-evolving landscape.
Hynix Intermedia Technologies consulting services help business to advance in the modern digital transformation environment. Evaluate your opportunities and apply the right technology with outcomes in mind. We can shape your company into a strategy-powered business delivering innovation and digital excellence.
We focus on building projects that not only look good, but also address your core business goals. Designing customer-focused experiences for your digital and physical products.
Visualise your data, analyse it, draw conclusions and predict events. From now on, your decisions will be based on data-driven knowledge. Making an improved strategic decision is easier when data is accurate and reliable.
Develop your company and strengthen your competitive advantage as a data-driven organisation with modern solutions in place. Hynix Intermedia Technology has been professional,communicative and understanding throughout this partnership. We received very positive feedback from users who note that it is much nicer and more user friendly then others of its kind. The Hynix Intermedia team have placed customer service through responsiveness and proper communication above all else, leading to a strong initial product and the opportunity to continue the partnership through multiple iterations and enhancements.
Hynix Intermedia team was responsive professional and accomodating to concerns. They delivered a high-quality game that surpassed all expectations. Hynix Intermedia was diligent and responsive in solving any issue that came up throughout the development process and still provides excellent support when they are needed.
The client feels that Hynix Intermedia has really goneabove and beyond their service.
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